Frequently Asked Questions

title-faqs

GENERAL

1. Why are White Diamond products superior?

White Diamond Metals Polish is a concentrated, fast drying metals polish formulated for hand cleaning or power buffing of aluminum and other metal surfaces. The original brilliant shine of the surface is restored with effortless cleaning. It cleans, polishes and protects all in one. This is a one-step polish. No cleaner is needed before using it. Customers using the product say they are polishing less often to maintain their shine.

The wax formulation in the product sets it apart from other metals polishes. Put White Diamond Metals Polish up against what you’re using now! White Diamond Metals Polish is a heavy-duty polish that works effectively on any metal surface and leaves a wax finish to protect the shine.

White Diamond Metals Polish works on…

aluminum • chrome • stainless steel • brass • copper • silver • gold • pewter • nickel

magnesium and beryllium • and will remove water scum lines from boats.

It even removes bluing and boot burns from motorcycle pipes.

The polish can be used directly on any metal surface. It cuts through road grime quickly and effectively. The ease of use in combination with superior shine makes White Diamond Metals Polish the best polish currently available on the market. Since 1998 numerous side-by-side tests have been performed with other leading competitor brands (regardless of price) and White Diamond Metals Polish has outperformed all competitor brands in the areas of ease of use and shine!

2. How do I use White Diamond products?

White Diamond Metals Polish can be applied by hand or by using a compound buffer (2800-3200 RPM). You will notice that the product will separate when not in use. It separates due to its formulation, which includes its jewelers’ rouge base, which is the white part at the bottom, petroleum distillates and a wax formulation, which is at the top of the bottle.

We use white jewelers rouge in our product, which is the least abrasive of the rouges. The oily petroleum distillate as the polish carrier enables you to spread the product over a larger surface area without evaporating like other polishes, which use a thin mineral spirit as the polish carrier. To use it, shake the bottle vigorously until it comes off the bottom of the bottle and continue shaking it throughout use.

 

2a. Applying White Diamond products by hand.

Since White Diamond Metals Polish is a cleaner, polisher and protector all in one, you do not have to clean the surface before application.

Apply a small amount on a soft cloth (terry cloth works best!) and rub it on, going with the grain of the metal if necessary. Allow the product to turn gray. The product needs to sit for at least one minute or until it is tacky to the touch, similar to a paint wax. Application with the same cloth for each application is recommended, however, when wiping off use a clean area of the cloth or a clean cloth. ENJOY YOUR SHINE! IT WILL LAST A LONG TIME! Easier IS better, isn’t it?

2b. Applying White Diamond Metals Polish with a compound buffer.

Since White Diamond Metals Polish is a cleaner, polisher and protector all in one, you do not have to clean the surface before application. Apply a small amount onto the buffing pad (sheep’s wool is recommended) and bring the surface to a shine, which will appear in seconds, going with the grain of the metal if necessary.

If covering a large surface area you may want to pressure wash the diamond plate area to remove the product from the surface and the crevices. If removing by hand, just wipe off the residue and you’re done! With just one use, you can see that White Diamond Metals Polish applies, removes oxidation from the surface, and wipes off easier than any other competing product!

3. Can I become a Reseller of White Diamond products? Dealer/Distributor?

White Diamond Detail Products Europe, remains very selective when obtaining its dealer and wholesale distribution accounts and feels that if you are a very reputable entity and would be a viable as well as a very respectable means of distributing White Diamond Metals Polish, then we can forward you distributor pricing information upon request or you can contact the marketing department at 0333 772 0192

SURFACE TYPES

4. How does White Diamond Metals Polish work on diamond plate?

White Diamond Metals Polish is an excellent choice to use on diamond plate. If you have a small surface area to clean, simply apply White Diamond Metals Polish in an “X” pattern, let it gray up and then simply wipe it off. If you have a large surface area to clean, it is recommended that you use a compound buffer (2800-3200 RPM) and after you have applied the product, and buffed it to a shine, go over it with a pressure washer to get into all of the grooves in the plate. It is truly remarkable! It has never been so easy to clean ALL of the diamond plate and not have to work hours on end to get into all of the grooves!

5. Does White Diamond Metals Polish work on painted surfaces?

White Diamond Metals Polish is not formulated to work on painted surfaces.

6. What if I get White Diamond Metals Polish on my painted surfaces?

If you should happen to get some on your paint, no problem. Simply let it dry and then wipe it off!

7. Will White Diamond Metals Polish work on anodized or clear-coated metals?

White Diamond Metals Polish is not designed to work on anodized or clear-coated materials in that you are not actually touching the metal surface itself. You will need to sand the item down so you can actually touch the metal surface to allow White Diamond Metals Polish to work on your item.

DAMAGED SURFACES

8. Can White Diamond Metals Polish remove pitting?

White Diamond Metals Polish won’t remove pitting, but it will sure make the surface area look a whole lot better and will provide EVEN MORE protection to guard against it on other areas in the future.

9. Can White Diamond Metals Polish remove rust?

White Diamond Metals Polish works wonders on rusted surfaces. However, there are some things out there that just can’t be helped. We’ve actually polished surfaces that haven’t been cleaned in 15 years and brought them back to life!

USING WHITE DIAMOND METAL POLISH

10. Why do I have to shake White Diamond Metals Polish?

White Diamond Metals Polish settles when not in use or during shipment. You need to shake it up really well to get it off the bottom of the bottle so that you are left with a “white” polish. We put it in a clear bottle, that way you can tell when it’s ready to use. No guesswork here!

11. Why does cloth turn black when White Diamond Metals Polish is applied?

White Diamond Metals Polish reacts in different ways to different metals. If the cloth turns black, you are working with a true metal. If your cloth does not turn black, you are possibly working with a metal that has been anodized, or clear-coated and the product will not work as designed.

12. What if my metal is still hot when I apply White Diamond Metals Polish?

You may use White Diamond Metals Polish on hot or warm metals. It will not cake up and you will not have to scrape it off! Just apply and then wipe it off!

13. How long will a bottle of White Diamond Metals Polish last?

That all depends of course on the surface area being cleaned, how much you are planning to clean with it, what type of shape its in and what types of weather conditions and climate you experience. However, White Diamond Metals Polish users state that the shine lasts TWO to THREE times longer than any other polish they’ve ever used, so they are polishing less often.

14. Does White Diamond Metals Polish have any harsh chemicals in it?

White Diamond Metals Polish contains no harsh chemicals within its makeup. You don’t have to worry about it “eating” through your metal surface.

15. Will White Diamond Metals Polish scratch my metal?

White Diamond Metals Polish absolutely WILL NOT scratch your metals. Some of the most well known high-line chrome accessories manufacturers and dealers in the world use White Diamond Metals Polish for their own products!

16. Does White Diamond Metals Polish have a foul-smelling odor?

White Diamond Metals Polish has no foul-smelling odor to it. In fact, our polish is vanilla scented, so it is pleasant to use. In other words you don’t have to wear a gas mask or be knocked down by fumes, because there are none!

17. Will the White Diamond Metals Polish shine last a long time after I put it on?

Users say that the shine lasts TWO to THREE times longer than any other polish they’ve ever used, so they are polishing less often. It has a barrier that actually “seals” the shine into your metal, thus protecting it from the elements.

WEATHER/CLIMATE USAGE

18. Can I use White Diamond Metals Polish in direct sunlight?

White Diamond Metals Polish is formulated to be used in direct sunlight. If it dries up quickly, it just makes your job easier! Just wipe it off and be on your way!

 

19. How does White Diamond Metals Polish react to water, snow and outside elements?

White Diamond Metals Polish is a fantastic way to protect your metals from the elements. It will even protect your metals more every time you use it. We have users that drive in snow, salt, sleet or even live near the ocean. Shine maintenance is definitely at a minimum and they are definitely pleased!

20. What if my White Diamond Metals Polish freezes?

Not a problem, just use as directed and get the same results every time!

21. What if it’s very hot or cold when I use White Diamond Metals Polish?  

White Diamond Metals Polish is designed to work in ALL climates!

22. Where Can I buy White Diamond Detail Products?

If you click on, Find A Stockist, this will give you access to stockist’s throughout Europe.